PRIVACY POLICY
Farmyard Wedding Waiters is committed to protecting your privacy and ensuring your personal information is handled with care, respect, and confidentiality. We are dedicated to providing a safe, professional, and enjoyable experience while safeguarding the information you share with us.
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1. What is Personal Information and Why We Collect It
'Personal Information' refers to any information or opinion that can identify you.
This may include:
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Name
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Address
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Email address
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Phone number
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Event details (such as wedding date and venue)
We collect this information to:
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Provide our animal experience services for weddings and events
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Communicate with you regarding enquiries, bookings, and event planning
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Provide quotes, availability, and service information
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Maintain accurate booking and operational records
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Improve our services and customer experience
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Meet legal and business requirements
Personal information is collected through website enquiry forms, booking forms, email correspondence, phone calls, or direct communication with you.
2. Sensitive Information
Farmyard Wedding Waiters does not routinely collect sensitive personal information.
If any information relating to health, safety requirements, or special considerations is provided (for example, venue access requirements or safety-related details), it will only be used:
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For the purpose of delivering safe and appropriate services
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With your consent where required
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Where required or authorised by law
All information is treated with strict confidentiality.
3. Third Parties
Where possible, we collect personal information directly from you.
In some cases, information may be received from third parties such as wedding planners, venues, or referral partners. When this occurs, we take reasonable steps to ensure you are aware of the information collected and how it will be used.
4. Disclosure of Personal Information
Your personal information may be disclosed only where necessary to:
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Staff and contractors involved in delivering your booked service
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Third parties you have authorised (such as wedding planners or venues)
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Emergency services, legal, or regulatory authorities where required by law
We do not sell, rent, or share your personal information with unauthorised third parties.
5. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
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This includes secure storage of digital records and limiting access to authorised personnel only.
6. Access to Your Personal Information
You may request access to the personal information we hold about you and request corrections if it is inaccurate, outdated, or incomplete.
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To protect your privacy, identification may be required before information is released.
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Requests for access will generally be provided at no cost; however, an administrative fee may apply for providing copies or extensive records.
7. Maintaining the Quality of Your Information
We aim to ensure all personal information is accurate, complete, and up to date.
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Please notify us as soon as possible if your details change so we can update our records accordingly.
8. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our business or legal requirements.
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The most current version will always be available on our website.
9. Privacy Concerns or Enquiries
If you have any questions, concerns, or complaints about how your personal information is handled, please contact us:
Farmyard Wedding Waiters
Email: info@farmyardweddingwaiters.com.au
FARMYARD WEDDING WAITERS - WE LOVE TO PARTY!
Ready to bring a little farmyard magic to your day? Simply send us your enquiry with your event details, and we’ll be in touch to chat through your vision, availability, and the perfect package for you. From there, we’ll guide you through the booking process, confirm your date, and ensure everything is beautifully planned - so you can relax and look forward to the cutest wedding experience ever.